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  1. Mova India
  2. FAQs
  3. M1

M1

  • How to remove the robot child lock
  • The robot cleans the floor with loud noise during the cleaning tasks.
  • The suction of the robot is reduced.
  • The robot does not produce water during the cleaning tasks.
  • Installation fault of water tank for robot.
  • The main brush does not rotate while the robot do tasks.
  • The side brush does not rotate while the robot do tasks.
  • The robot rotates in place.
  • Pause during the cleaning tasks of the robot.
  • Pause during the cleaning tasks of the robot.
  • Robot is unable to start.
  • The robot cannot move on the carpet.
  • Do users need to fold up the carpet when the robot mops the floor?
  • Resume cleaning is not performed.
  • The brush is entangled.
  • Place the robot to the specific area and start cleaning.
  • The house map is incomplete or some areas are missing while mapping.
  • How to clean a multi-floor house?
  • The robot is offline after connecting to the network.
  • The robot cannot turn on.
  • I want to schedule a cleaning.
  • I want to reset the system or all settings.
  • The cleaning paths are disordered.
  • The current cleaning task is paused unexpectedly.
  • The maps are lost or overlapping.
  • The maps are not saved/updated.
  • The robot does not continue cleaning after recharging.
  • The mop pad is too wet, or there is too much water in the fresh tank.
  • The robot is malfunctioning.
  • The robot makes a strange noise while cleaning.
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