Tara Zhao

1. Enter the plug-in homepage, tap Settings (top right) > Scheduled Cleaning > Add (lower right) in turn.2. You can set the parameters in advance including Cleaning Range, Starting Time, and Repeat...

1. When the button is malfunctioning or you cannot turn off your robot, open the upper cover of your robot, press the Reset button, and your robot will restart automatically.2. Note: The system res...

First-time MappingWhile mapping, the paths will be so disordered that your robot can learn the environment as much as possible. Once the map is saved, the cleaning paths will be clearer. After Maps...

1. The robot enters the sleeping mode after being trapped for a period of time.2. The robot will run out of its battery and turn off automatically if it fails to charge its battery. The causes may ...

1. If the robot starts cleaning after being moved, it will perform self-positioning. Once the self-positioning fails, the robot will re-create the map and the current map will be covered.2. If the ...

1. While mapping, the robot will learn and map your home environment, and return to the dock/base. The map will not be saved unless the voice prompts that the mapping is completed.2. If the robot i...

1. Your robot may be in the DND (Do Not Disturb) mode, in which it will not resume cleaning.2. If you return your robot to the dock or recharge your robot manually, it will not resume cleaning.

Too Much Water in Fresh Tank:If the local environment is relatively humid, or the water stains are not easy to dry on indoor floors, you can select a water volume for the water tank via Water Volum...

Try the Following:1. Restart your robot.2. If the issue remains unsolved, reset the system.

1. A strange noise will sound while cleaning if the brush is entangled. Remove the brush, clear the foreign objects, and reinstall the brush.2. Restart your robot after installing the brush to chec...